Your satisfaction is very important to us. We know pet parents are busy, so we've made our return policies easy and convenient.
NOTE: Treats points that were redeemed toward the purchase of an item(s) will be forfeited when product is returned. In addition, a return of a product will deduct the points earned from the original transaction.
Returning Online Purchases
If you're not satisfied with your purchase, you can return the product for the purchase price (minus the shipping, handling, gift wrap and other charges). Product must be in its original packaging. NOTE: We do not accept returns or exchanges on prescription medication products.